We embrace challenging customer requests as opportunities to leverage our experience and technology to provide solutions where other suppliers have struggled. Such was the case with our global telecommunications partner. They needed a solution to help better control messaging— ensuring delivery of the right message at the right time, across multiple channels— with a unified brand experience.
Using our integrated ordering technology, individual store locations can log in and order personalized, branded materials on demand when a new promotion rolls out. To support this effort, we re-engineered our internal workflow processes so we could create a new SKU and be in production with a web-to-print order within 4 hours.
In recognition of the innovation and collaboration necessary to make this program successful, the team was awarded the Glen Taylor & Deb Taylor Award for Innovation in 2018.