Glen Taylor, then a college student, got one of his first jobs with the company. Taylor loved a challenge, had ideas to make things better, and had the drive to get things done. He worked almost every job at the plant, allowing him to really learn the business. Listening to what his customers wanted, he developed new ways to cut delivery times, improve service, and expand the company’s product offerings.
As Glen looks back,
“It seems obvious now, but others were just printers, while we were also marketers, listening to brides and giving them what they wanted.”